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Verizon Payment
Floridamom13
Newbie

Thank you for the opportunity to explain my frustration with trying to pay on my account. I live in Florida, another home in NH. My son's phone is in MY name. I pay the bill! I log on to make a payment and enter my User name or the above phone number. I get to the enter password and hit a block! The temporary password is sent to my son's phone and he sends it to me and I enter it in an effort to create a new password. I get nowhere. All I'm trying to do is giv Verizon money!

Can you PLEASE help me?

Many thanks!

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Re: Verizon Payment
gs0b
Super User
Super User

FYI, you're talking to customer's of Verizon's fixed residential services.  If your question is about wireless, you should pop over to https://community.verizonwireless.com/welcome or call the wireless support number.

If your question is with residential services, you probabaly need to talk to Verizon.  Give them a call or chat.  Click here for options: Contact Us.

Good Luck.

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