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Verizon Website Not Working....AGAIN

WHy is it that more times than not I log into MyFios account...or try to...and receive the dreaded "Spinning WHeel" for hours on end?

Would you believe I have spent the majority of today attempting unsuccessfully to put my account into vacation suspend mode? No callback from Verizon, even though I requested it over four hours ago; app won't let me use my mobile to contact CS to request it; and now the website keeps going into the crapper. Terrific.

Re: Verizon Website Not Working....AGAIN
Hi yanigas,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.