I was shocked to see a letter from Convergent Debt Service agency for a Verizon Wireless account which I dont have. I only have a FIOS account which is upto date for last 5 years . I never had Verizon Wireless service and the verizon wireless account number provided in the letter is definitely not mine. I never recieved any bill or intimation regarding this wireless account and have no idea how it was sent to Debt Collection agency. I would really need an urgent resolution on this from Verizon Customer Service.