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Verizon Wireless - Non-Existant Account Sent for Collections
AG83
Newbie
‎04-03-2022 05:05 PM

Hello,

I was shocked to see a letter from Convergent Debt Service agency for a Verizon Wireless account which I dont have. I only have a FIOS account which is upto date for last 5 years . I never had Verizon Wireless service and the verizon wireless account number provided in the letter is definitely not mine. I never recieved any bill or intimation regarding this wireless account and have no idea how it was sent to Debt Collection agency. I would really need an urgent resolution on this from Verizon Customer Service. 

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Re: Verizon Wireless - Non-Existant Account Sent for Collections
LawrenceC
Community Manager
Community Manager
‎04-03-2022 07:03 PM

These forums are dedicated to Residential products and services offered by Verizon.

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you.

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