Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Opening the My Verizon mobile app that I installed on my iPhone 8, it asks for a phone number to verify my device. I put in my mobile # and it says "That doesn't match our records. Give it annother try," I also tried my home number from Verizonand got the same message.
That's the "Get Started" screen, without which the app is un-useable.
Does anyone know what the problem might be?
I have no trouble logging on to My Verizon on my desktop Mac, and my profile lists my mobile number correctly.
I'd appreciate any suggestions. Thank you.