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Verizon has stood me up for installation twice

Verizon has missed appointments on April 1 and April 3. No phone calls, no emails. This is rude and terrible customer service. If I don't get help soon I'm gonna switch to another service provider

Re: Verizon has stood me up for installation twice
Community Manager
Community Manager

Hi Czlyon,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.