Verizon not honoring the Google/Nest credit promotion

[Cazz1]

This is RIDICULOUS...  I have made a dozen calls to Verizon Customer Support over the past 2 months trying to redeem this promotion.
I received multiple emails saying my $200 credit was ready to be redeemed, just follow the link. The link never works and no one at Verizion will follow through to resolve this. All I get is apologies and promises but no results. It can't be that hard to correct this if Verizon wanted to do the right thing for their customers. Obviously they DO NOT want to honor their part of the agreement. I am going to contact the Dept of Consumer Affairs next.

[kh-gary]

Hi Cazz,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.