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Verizon says my account has been disconnected and won't let me pay my bill?
Halloween83
Newbie
‎10-19-2018 05:56 PM

My bill is due on the 22nd of each month so when I logged onto my verizon account today to pay it I got this message "Your account has been disconnected. You have no payment due at this time. Any new charges or credits will appear on future bill(s)." I paid my bill on time last month just like I always do and my phone/DSL services are still working fine. Can someone help me fix this?

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Re: Verizon says my account has been disconnected and won't let me pay my bill?
kh-gary
Moderator Emeritus
‎10-19-2018 06:10 PM
Hi Halloween83,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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