Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hi there -
I had a business verizon account(from my previous company), in last december. I wanted to port that number to t-mobile personal account as I was leaving the company. When I called up verizon customer service, the customer service agent told me that it is not possible to do that directly as we would need my business account pin(which won't be shared by the company as it is same for the entire company). She said, she will create a temporary personal account and then ported my business number to this personal account. And the same day, I ported this number to t-mobile. I asked her multiple times, if I would be charged anything for this temporary account. She said I won't be charge anything. Now they sent me a bill of 95$ and I tried reaching the customer service multiple times to understand why they charged me, but I wasn't able to reach the right department.
Now they sent this to a collection agency and they also reported it to credit bureaus. Now my credit score dropped by more than 100 points. I am super **bleep** about this entire thing. Their customer service is one of the worst I have seen. I am not able to reach any person that can talk about the issue here.
What can I do about this? Any help is greatly appreciated.
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