Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have been trying to change my services online for almost a month now. Before, the pages would constantly load and then timeout. After finally getting through, although I am registered for online access, I needed further proof to be able to change services. Of course I used the "Call my number" option for a PIN and that action couldn't be processed! Unbelievable! Now almost a month later I am able to login and have "verified" that I am indeed the account owner and successfully recieved a PIN. But hold on, there's more. After I enter this PIN number, I am prompted to login again only to be redirected to login YET AGAIN; This happens over and over again. Needless to say I am extremely unsatisfied and am looking into leaving Verizon altogether.
Sorry you are having difficulty changing your services online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.