Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I was shocked that both a Verizon representative and a Verizon supervisor refused to refund a credit balance on my account. The credit balance was as a result of my disconnecting High Speed Internet. The credit balance is $29.49 ($14.49 credit on my September bill + $15.00 credit issued subsequently). My only remaining Verizon service is a landline with a Lifeline credit. Due to the Lifeline credit the phone costs just 44¢ per month. They said they don't refund since I am still a customer. However this credit will take about 5½ years to work off at 44¢ per month! This doesn't seem fair. I would like Verizon to issue a refund check to me for $29.49 instead.
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