Visa Gift card redemption

[BenDoverNow]

I got an email stating that I can redeem my $200 Google and Nest products and $100 Visa prepaid card.  I was able to redeem my Nest product but not able to view the link to redeem the card.

Snippet from email below:

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Step 2
$100 Verizon Visa® Prepaid Card

If you're still signed in to My Verizon after completing step 1, go straight to B

A. Click on the Redeem now button below and log in using your user ID and password.

B. Click on the reward card image and follow the on-screen instructions to register your reward.

C. Watch for your card to arrive approximately 30 days after you've registered.

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Seems like a reoccurring theme from these forum threads.  Can someone help me also?

[LawrenceC]

Hi BenDoverNow,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.