Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am new to fios, but I've been a Wireless customer for over 20 years & I have NEVER experienced the poor level of customer service that fios has provided. I set up an online payment and went back into the account to "MODIFY" the payment date. All appeared to go well.... I was charged on the modification date AND the original payment date, which caused an overdraft to my account, which I am being told by fios, it was not their error & they will not refund the fees I incurred as a result of their system duplicating instead of modifying my payment. This is UNACCEPTABLE and I can't get anyone of authority on the phone.
Very anoyed and disappointed. If I wanted to receive this type of service, I could have stayed with Xfinity......
AGREED!!! I Got rid of cable after 20 years with Verizon, they didn’t even care to keep my business and there is no corporate e-mail or phone and the managers are horrid!!!!! I got a Firestick and The Dish “to go”. Try it!
This issue has been escalated to a Verizon agent.