Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As per the rewards page the eligibility date for the visa page is 12/24/2018, but i haven't still received the card. When i check the reward status it's saying.
"You are no longer qualified to receive your reward due to a change in eligibility."
I have contacted the support a couple of time and both times they gave me a date when the card will be sent. The last time i called helpdesk the reward status was giving me a message "Reward on hold because of a past due, you past due bill must be paid in full". I don't have any past dues and my account is on auto pay. I told them about the reward status showing "On Hold" but they kept on telling the rewards is going to be sent on Jan 22 2019. It's almost 14 days now, but still haven't received the card and now i see the status as "Cancelled". Please look into the issue and issue me the veriszon visa gift card at the earliest.