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Waiting 90 Days for FIOS Welcome Bonus Card
Enthusiast - Level 1

Same here, almost 90 days as customer; still no card, broken links, spent HOURS on the phone with Verizon reps who keep forwarding me to other departments and reps and in the end say; The card will come after 60 days... wel apparently not.

Very very dissapointend, lots of wasted hours on the phone for a card that may never come.

Re: Waiting 90 Days for FIOS Welcome Bonus Card
Community Manager
Community Manager

Hi Zielco,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.