Website frustration

[wastedtime]

I have tried several times to get on the website to pay my internet and home phone bill. I keep getting a message to verify some change by providing information, which I do and then it says the phone number is wrong! So I still cannot get onto the site!

[Verizon_Support]

We definitely want to address this for you. Please use our secure chat (link below) at your convenience so we can assist. 

https://collaborateext.verizon.com/aims/aims/SocialMediaSupport.jsp?ID=WastedtimeCustomerForums

Thanks,

 - Francis

[ElizabethS]

Please visit this link to see if it resolves your issue. If it does not, come back and let us know.