Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Extended for a limited time. Buy now
end of navigation menu
Where is the Vent & Complain Forum?
jpanim8r
Newbie

I can't find it.

I set up auto-pay ......

about a year later, it automatically expired. I didn't know this was going to happen. I wasn't notified. Especially not by the form of notification method I have set up (Email)

So now, it looks as though I'm not paying or having late payments & my service was turned off, couldn't even sign in to pay it.

Tags (3)
0 Likes
Re: Where is the Vent & Complain Forum?
ElizabethS
Champion

Hi jpanim8r

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.

0 Likes
Re: Where is the Vent & Complain Forum?
TonyaD_VZ
Contributor

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

0 Likes