billing issues -- never changed any addresses for billing

[jins45]

I never asked to change my billing address, so don't know what is happening here. Below is the message from Verizon. Re: Telephone Number {edited for privacy} As a result of your recent contact with Verizon through our call center, our automated phone system or our website, we have updated your account to change the billing address on your account. If you did not request this change or have any questions about changes to your account, please visit our website at verizon.com/changenotice or contact your local Verizon business office at the 1-800-VERIZON (1-800-837-4966). No further action is required if you made this change. Thank you for choosing Verizon and allowing us to serve you. Sincerely, Your Verizon Team

[LawrenceC]

Hello jins45,
This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly, per the instructions in the message you received.

[jins45]

Then why there is no email contact information when I can write when I can make it during the weekend.  This website was directed to me when I clicked the website link they provided in the email.  Why does the company write an email when they do not provide any email contact information for me to contact them?

[tns2]

---

@jins45 wrote:

Then why there is no email contact information when I can write when I can make it during the weekend.  This website was directed to me when I clicked the website link they provided in the email.  Why does the company write an email when they do not provide any email contact information for me to contact them?

---

Because Verizon does not do business via EMAIL.  And neither would you if you knew how unreliable and vulnerable Email is.