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check not cleared

Hello all.  I received an email from Verizon that my payment missed the deadline of 12/10.  The payment went out in the mail on 11/22.  The bank has no record of the check clearing.  Doubt the post office lost it but there could be a slow mailing, not unusual this time of year.  Is there a back log at Verizon billing?   Thanks for any replys.

Re: check not cleared
Super User
Super User

THESE FORUMS are Peer to Peer.

You need to contact Verizon support.  Best contacts are Calling, online chat (when offered), and Twitter.

For these kinds of problems I recommend Calling during "normal business" hours.