dsl online billing

[jewel]

I have a dryloop & cell phone. I cannot access my dsl account billing inf on line. It keeps going to my cell account. How do I veiw my dsl account?

[bcarroll7]

Your specific request has to be handled outside these forums. You will be contacted by a Verizon representative who can review your account and assist you. If you don't hear back within 24 hours, send an email or chat from our Verizon.com Contact Us Page http://www22.verizon.com/content/ContactUs/  You can choose the email or Live Chat option.

[VZ_Frank]

Do you have the same user name for both accounts?  Also have you tried clearing your cookies before trying to access your account?