I called VERIZON on December 5, 2018 to ask why my bill was of $157.86. The lady who answered the phone (don't remember her name) asked if she can review my account, which she did. She removed certains channels that I do not use at all and then she sent me an email with the future billing of $130.12. Now, I received my new bill and indicates that I have to pay $114.27, which brings the bill to $134.39. Could you be so kind to explain me this. I would appreciate it so much. Thank you.