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my new account

I just want to say that I, very disappointed in the new service i signed up for for two reasons! #1 I didnt get HBO that we originally had & #2 the very next day "Verizon" came out with a new concept, you pick what you want & no contract!!!!!!!!!!!  So that was enough for me , I will be canceling my fios tv & wifi and I promise you I,m so done with Verizon and your sneaky practices!  And to think we were thinking of going back to verizon wireless for our cells!!!!!!!!!!!  The rep could of told us what was coming out!

Sincerely FED UP

Re: my new account
Community Manager
Community Manager

Hi judalynn,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.