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I am having the same issue as this forum

This keeps popping up. We have kept up with our bills and do not understand what is happening but we are having problems connecting to internet from the Home Wifi. The same page pops up in iPhone settings. when we try to sign into the WiFi on our phones as well.

Community Manager
Community Manager

Hi ashmcn1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.