service interruption / restore day before auto pay

[jrd_saltz28]

with no warning, my service was interrupted, the balance was paid in full and the next day auto pay went thru for the amount due the day before. 

[kh-gary]

Hi bigbopper9,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit the Contact Verizon Support page. For billing questions, please contact Verizon during normal business hours.