I was supposed to receive a $50 e-giftcard for signing up for verizon. I got an email about it a few days back which told me to log in to my verizon account but when I try to click on the link on my dashboard it just takes me back to my dashboard. I talked to someone through their online support system and they gave me a number to call but I've called on multiple days and have only been kept on hold for over 40 minutes. Anyone else have this issue and know how to resolve it?
Hi kwangyeon,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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