Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I disconnected my service in oct 2016. later i recieved a call from 3rd party stating I needed to pay the bill, i call verizon to verify and was told by verizon rep there was no balance due and need not pay anything. Then in february some 3rd party called me again, i called verizon again and this time was told that i had a balance on the account, i paid the account immediately. Now they reported my account as collections paid instead of good standing. Can someone please help on how to resolve this? Verizon rep did not give me the right information which led to this issue. I have enjoyed my service with verizon and recommended it to may friends and family. I would like to get this resolved as my credit score has dropped significantly because of this mistake.
As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.