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Please advise how I can redeem the $50 visa prepaid gift card that was part of my installation order. does not work, I see several other clients reporting the same issue

Re: does not work
Community Manager
Community Manager

Hi PM999,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.