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you charged my money two times.
soledad0811
Newbie

Hello 

When I enrolled FiOS at online, your system told me that I have unpaid balance. The price is $143.44, I paid it immediatly. but when I do that, your system was shut-down, so I tried to pay using other credit card again, finally it was submit.

But I realized you charged two times from my credit cards. 

2/24 American Express : $143.44

2/25 Chase 143.44

Can you check this problem ?

FYI,{edited for privacy}is my husband, I paid it authorized card from him. Chase is my card.

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Re: you charged my money two times.
ElizabethS
Champion

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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