Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
you charged my money two times.


When I enrolled FiOS at online, your system told me that I have unpaid balance. The price is $143.44, I paid it immediatly. but when I do that, your system was shut-down, so I tried to pay using other credit card again, finally it was submit.

But I realized you charged two times from my credit cards. 

2/24 American Express : $143.44

2/25 Chase 143.44

Can you check this problem ?

FYI,{edited for privacy}is my husband, I paid it authorized card from him. Chase is my card.

Re: you charged my money two times.

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.