Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get $540 when you bring your phone.
end of navigation menu

Introducing myPlan!

Dan_VZ by Community Manager

Introducing myPlan: We provide the most reliable 5G network, you design the plan that fits your needs; change it anytime. Meet the first ever customizable, personalized phone plan from Verizon.


0 278 0

How to send a Private Message

Dan_VZ by Community Manager

Learn how to send a Private Message to stay connected!


6 377 0

Registration for the Verizon Innovative Learning STEM Achievers program is now open for middle school students


1 638 0

Verizon Smart Family is a service that allows you to track your child or other family members’ locations, set up content filters, monitor web browsing and more!  Verizon Smart Family is a paid service with two tiers: Smart Family and Smart Family Premium.  Let’s take a deeper dive to learn what Smart Family can provide for your family!


18 564 0


Starting next month, get social media subscription services on +play, with three months of Snapchat’s premium subscription service on us


13 687 0

Spring is finally here!  As the nice weather arrives, Verizon has you covered with accessories to make sure you both have as much fun as possible outside, or make things more convenient in the home.  Check out our hottest accessories for Spring!


18 507 0

Under the contract valued at over $2 billion, Verizon will design, build, secure, integrate and operate a new telecommunications network infrastructure and supporting services


13 857 0

Community Leader Spotlight: Dexman

Dan_VZ by Community Manager

Come learn about our Community Leaders in the first of our Spotlight series, featuring Dexman!


28 935 5

Starting today, Newark and Trenton, NJ, Syracuse, NY and Wilkes-Barre, PA, get internet powered by 5G Ultra Wideband


13 664 0

All About Ranks and Badges

Dan_VZ by Community Manager

Whether you’re a seasoned participator in the Verizon Community or just joining us, there are a couple key ways that you can see your participation pay off!  Here’s a primer on two key Community features: Ranks and Badges.


18 994 0

Hosts world-first experience, ‘Music over MEC-Cross Operator Jam Session’ showcasing the impact 5G and Edge Compute will play in the evolution of music collaboration




13 717 0

Community Content Roundup

Dan_VZ by Community Manager

This week on the Community Blog, we’ll be featuring some of our best recent discussions.  Check out what has the Community buzzing and jump into the conversation!


13 618 0

The high-speed internet service will be available in the grandstands, suites and other locations at the World Center of Racing




7 857 0

+play is the newest subscription management service that will change the way you track your subscriptions. Manage subscriptions, check out the hottest promos and see what new content is coming to market.


16 1,825 3

Verizon’s network is undefeated in 95% of the metro drive tests they performed in the last half of 2022.


6 1,524 0

Welcome to the new Verizon Community!  We’ve merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!  Whether you’re a long-standing Community member or are just joining us, there are so many ways which you can get involved whether that’s discussing your favorite device, asking questions, helping other members solve their own questions and much more.

We wanted to give you a quick tour around the Community so you can find the content you're looking for and jump into the conversation!


16 1,712 2

Easier said than done.

Nilsa_VZ by Community Manager
1 1,675 0

We mean business.

Nilsa_VZ by Community Manager
1 766 0

Putting our customers first, all year long.

Nilsa_VZ by Community Manager
1 1,080 1

The ultimate pre-game experience.

NilsaF_VZW by Community Manager
1 576 0

The power of feeling seen.

NilsaF_VZW by Community Manager
1 597 1

Putting smiles on faces.

NilsaF_VZW by Community Manager
1 732 0

Witnessing the power of our networks.

NilsaF_VZW by Community Manager
1 1,075 0

Global Citizen - Tune in Tomorrow 9/25/21

Nilsa_VZ by Community Manager

Check out the best of #GlobalCitizenLive featuring Jennifer Lopez, BTS, Ed Sheeran, 5 Seconds of Summer, Davido & more! Tune into @YouTube starting at 1 PM EST to watch all of the stages across the 🌎 during @GlblCtzn #CitizenVerizon

3 1,442 0

Let's go!

Nilsa_VZ by Community Manager

From our iPhone launch to tomorrow's Global Citizen concert and more. Plus, see how we're charging toward the 4th quarter.

By: Diana Alvear

Happy Friday! And what a special Friday it is! Up To Speed Live host Diana Alvear explained why today’s special and shared the following updates:

Weekly recap

Monday: Andy and Celebrity Intern Adi Wineland quizzed us on all of the great entertainment content we offer our wireless customers on select plans. Talk about value!

Tuesday: We gave you a good look at the Verizon 5G Multiview Experience and how it’s changing the way fans in the stadium will experience football games.

Thursday: Hut hut! With a special episode of ‘Up To Speed Center’ we got everyone hyped up for the all employee 4Q Huddle taking place October 1. We’ll gather together virtually to kick off the always critical fourth quarter with an all-star lineup, including CEO Hans Vestberg!

iPhone 13 launch day

The moment so many of us have been waiting for has finally arrived: iPhone 13 is here! And because our new customers, existing customers, and business customers deserve nothing but the best, Verizon is making it easier than ever to upgrade to a new iPhone 13. Current and new Verizon customers can get a 128-gigabit iPhone 13 Pro on us when with a select trade-in — damaged phones included — on qualified Unlimited plans. Plus, customers who move their phone number to Verizon can get up to $500 to help make that switch.

We heard from excited customers waiting in line for our stores to open this morning. We also heard our retail V Teamers from across the country talk about this incredible deal.

“Every year everybody is excited about the new iPhone and this year is no exception,” reported Solutions Specialist A.J. Nocera from Cleveland, OH.

“I’m excited for the fourth quarter,” said Zac Harrell of Brandon, FL. “That includes the iPhone launch, the holidays, getting the phones and putting the newest technology under the tree.”

Watch the video above to hear from customers and Solutions Specialist Jennifer Johnson of Cleveland, OH, and Retail Manager Rene Toiric of Miami, FL. And don’t miss our V Teamers from across the country who pitched in to create a TikTok Chop dance to help promote this great deal! Thanks to all for their help.

For more details or to get your hands on the new iPhone 13, head to the My Verizon app,, or come hang out with our retail V Teamers at a nearby Verizon store.


Global Citizen Live

Are you ready to rock for a good cause? Top music acts will perform this weekend at the Global Citizen concerts in cities around the globe with a mission to connect the world, defend the planet and defeat poverty. Global Citizen aligns with our Citizen Verizon responsible business plan — which centers on Digital Inclusion, Climate Protection and Human Prosperity — and through which we continue to support initiatives dedicated to economic, environmental and social advancement..

To celebrate, 20 lucky V Teamers were awarded tickets to attend the event in Los Angeles or New York City. “I’m excited to have been selected to attend the Global Citizen concert,” said Consumer Sales District Manager Neisha Darlington of New York, NY. “I absolutely love the commitment by Global Citizen to eliminating poverty around the world and it directly aligns with our commitment as a company to social responsibility and improving human prosperity. Thank you so much!”

Our thanks to Neisha, Eric Hall, Bernadette Carrillo and Michael Perez for their fantastic videos.

As a reminder: You don’t need a concert ticket to join the fun. Check out the 24-hour Global Citizen livestream on YouTube starting at 1 PM ET, and tune into ABC this Sunday night at 7 PM ET for an hour-long special that includes behind the scenes footage. There is even a Snap lens you can use to post and share with friends. For more information, visit

Serving U.S. Air Force bases

We have great news to celebrate this week from our public sector team. The U.S. Department of Defense (DoD) has selected Verizon Public Sector to deliver its 5G Ultra Wideband mobility service to seven Air Force Reserve Command installations. The bases are located in California, Florida, Massachusetts, New York, Ohio, Pennsylvania, and Texas. The deployment will include C-band radios installed outdoors at each AFRC facility, bringing higher speeds, increased bandwidth and lower latency for the base personnel and the surrounding community.

So far, Verizon is delivering 5G and other enhanced wireless network services across 17 Air Force bases throughout the United States. Verizon’s 5G network is helping U.S. military leadership fulfill its most strategic digital transformation priorities. These innovations include supporting flight line test equipment, animated simulation and training, full-motion, high-definition video to support telemedicine for its airmen, and ultra-fast artificial intelligence for biometric identification.

Serving a hard hit Texas County

Verizon Frontline will deliver connectivity and smartphones for the Harris County, Texas Emergency Services District No. 11 for use in trucks and ambulances to help achieve their mission and better serve the County’s residents. Great work there earning their business!


Celebrating kindness

V Teamer Jodi Hanke, a client services manager from the Business Group, shared her Kindness selfie at the Phoenix Kindness mural. We may have a mural in your city - head to our Call for Kindness page to find out more.

Next Monday

We’ll have another Up To Speed Live at 12 PM ET/9 AM PT with host Andy Choi and a special someone so make sure to tune in.

3 1,845 0

Down with the dongle

Nilsa_VZ by Community Manager

George Talks Tech’s four-letter word and the Stream TV

By George Koroneos

Let me set the scene for you…

You've got a million dongles cluttering up the back of your TV. Half of them don't even work anymore and they’re crisscrossed in this awkward way that makes you want to turn the TV back around and never look back there again.

Tell me the truth: Do you really think you need another dongle? No. What you need is Stream TV — the ultimate content delivery platform in a sexy black box.

Stream TV has a slim body that easily fits next to your TV or hidden behind your TV with the included wall mount bracket. It features an easy-to-navigate hub that spotlights the best content from top streaming apps like Disney+, Netflix, Prime Video, Hulu and more and puts the mighty TV front and center with support for 4K Ultra HD, HDR10 and HDR 10+.

Now let’s talk about the remote. This comes with one-touch access to Google Assistant voice control, so you can search for a specific show by just pushing the button and asking it nicely.

And if you’re like me and constantly lose your remote control, you can locate it by tapping the Stream TV power button twice. It will continue to beep until you find it.

I’ve saved the best part for our Verizon customers for last, Stream TV is optimized for Fios Home Internet or 5G Home, so you can save favorites and settings to your account.

The new Stream TV is available right now for $69.99 at What's more? New Verizon Fios and 5G Home customers can get a Stream TV on us.

3 2,291 0

Reinforcing our commitment to social justice with the NAACP

Hear from Hilary Shelton, SVP for Advocacy and Policy at the NAACP, on the importance of criminal legal system reform. #Verizon #CitizenVerizon

3 1,185 0

Help is on the way. Valentine's Day advice.

Nilsa_VZ by Community Manager

George offers last-minute Valentine's Day advice.

By: Andrew Testa

On today’s Up To Speed, host Andrew Testa got some Valentine’s Day help from our resident gadget guru George Koroneos.

V for V-Day tips

To set the mood, George suggests using Apple Music, which comes included with one of our premium unlimited plans. Make the perfect playlist ahead of time and enjoy the evening stress-free.

You’ll also want to experience that music via a good speaker. George likes the JBL Flip 5, which connects to your phone via Bluetooth for excellent audio quality no matter where you are.

Looking for a special gift for that special someone? Consider an upgrade to the new Galaxy S21+ and you can buy one and get one on Verizon. The camera is great for capturing low-light shots, including beautiful Valentine’s Day photos in candlelight.

For the parents who will be celebrating from home, remember that you get Discovery+, Disney+, Hulu, and more included with your premium unlimited plan. Try an innovative rom-com like WandaVision from Marvel and Disney on Disney+.

Are you curious about how others will be celebrating during this very unique year? Verizon recently commissioned a survey in partnership with Kelton Global.and discovered some interesting Valentine’s Day facts.

  • 19 million Americans will celebrate Valentine’s Day in their pajamas
  • 46 million Americans will mark the occasion by calling, texting or video chatting with loved ones
  • 7 million will go on a virtual date

Kind cards

The survey also found that one in four will send gifts or cards to those they can’t be with in person. If you’re one of those folks, Verizon’s Call for Kindness campaign has you covered. Check out the new Valentine’s Day-themed Kind cards that you can share with your family and friends at

And don’t forget to use #ACallforKindness to spread the love.

3 1,874 0

Helping Santa’s NORAD elves.

Nilsa_VZ by Community Manager

Verizon helps volunteers answer kids’ questions related to the most important sleigh ride of the year.


By: Dave Boerger

“Where is Santa right now?”

“Are my presents getting wet?”

“Do Santa and his reindeer have to wear masks?”

This Christmas Eve, kids can have these and other urgent questions answered thanks to the North American Aerospace Defense Command (NORAD) and the support they’ll receive from Verizon for the 18th straight year.

You won’t believe how it all started

Back in 1955, Santa placed a fun message in a Sears Roebuck advertisement in Colorado Springs, CO. The problem was the phone number to Santa was one digit off, so instead of reaching Santa’s elves at Sears Toyland, boys and girls dialed into a number that went to a top secret military line answered by a very confused U.S. Air Force Colonel Harry Shoup.

As he was looking for a way to fix the mix-up, Colonel Shoup, a father of four himself, decided to preserve the spirit of Christmas and respond to the Santa-related calls. Colonel Shoup’s troops were on board with the mission as well and the rest is history. Our servicemen and women at NORAD have been tracking Santa’s sleigh ever since. Sixty-five years later, those calls continue to come in from boys and girls everywhere.

This year, to help expand support for volunteers who want to help in a COVID-19 environment, Verizon will share Apple iPhones preloaded with One Talk Service, creating a virtual hotline allowing NTS volunteers to operate as if they were inside the NORAD call center.

Offsite volunteers utilizing the One Talk technology will begin taking calls at 6 AM ET/3 AM PT on Christmas Eve.

4 1,084 0
Filter by Labels