BYOD Rebate

[TARA50]

Hi there, how do I apply for the Bring Your Own Device Rebate deal? I joined the network online and not in-person, and I do not know if I was given a promo code. 

[vzw_customer_support]

TARA50 -

I know how important it is to get the best deal when joining our network! Please respond to my Private Note for further help.

-CarmenT_VZW

[Tim2406]

I did go in a store and they told me, "oh, you can't transfer that device". It was a Galaxy A20 less than a year old. So I had to buy ANOTHER phone. 

[vzw_customer_support]

Help is here for you!We can provide the support you need. I apologize for the experience you shared. Let's gather details to resolve the issue. To confirm,did you go to a direct sales location or indirect? Which promotion are you referring to? Please share these details to continue.