Cannot Log in to this forum with Firefox
glnzglnz
Contributor - Level 3

It is impossible to log in to this forum with Firefox.  I find it amazing that Vz has created an IE only forum.

Also, on IE, I get warning signals that there are too many scripts running on these forum pages and I am prompted to stop them.

And every page on this forum takes way too long to load.

VERY BAD SHOW from Verizon.  Badly done.

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Re: Cannot Log in to this forum with Firefox
ElizabethS
Moderator Emeritus

These are the supported browsers:

verizon.com supports Microsoft® Internet Explorer 7.x - 9.x, as well as Mozilla Firefox™ 5.x - 6.x and Chrome 12.x on the PC. We also support Safari 5.x on the Macintosh®.

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Re: Cannot Log in to this forum with Firefox
glnzglnz
Contributor - Level 3

Wrong.

Cannot log in from Firefox.  I have 9.0.1 and I have turned NoScript completely off.

On IE this forum is running so many scripts that IE sends warning messages.

Every page loads very slowly.

I do not have these issues on any other forum - only this one.

This setup is truly awful.  Lithium and Vz are doing an unusually terrible job here.  Vz just doesn't get it.

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Re: Cannot Log in to this forum with Firefox
Justin46
Legend

@glnz wrote:

It is impossible to log in to this forum with Firefox.  I find it amazing that Vz has created an IE only forum.

Also, on IE, I get warning signals that there are too many scripts running on these forum pages and I am prompted to stop them.

And every page on this forum takes way too long to load.

VERY BAD SHOW from Verizon.  Badly done.


1) I use Firefox all the time to access the Forums, My Verizon, and other Verizon sites, and it works just fine.You probably have an add-on installed that is causing the problem. I suggest you try starting Firefox without any add-ons to see if it will work that way, and if it does you need to disable and enable various add-ons to figure out which one is causing the problem. Mozilla provides a way to start Firefox without any add-ons.

When you say you can't log in, what do you mean? Do you get an error message, if so, what is it? Are you using a current version of Firefox? I am successfully using Firefox 9.0.1 now, but I did not have problems with several earlier versions of Firefox.

2) I also have accessed the Forums with IE 8 (and Google Chrome), no issues of any kind. Again, I suspect you get the script errors because of some add-on, or maybe a setting you have made.

3) All Verizon websites seem extremely slow to me, not just the Forums. I pay for this great 25/25 internet service and then get awful performance from pretty much only Verizon sites. Incomprehensible.....

Anyway, if you want to take the time to figure out the Firefox issue, try the no add-on startup, if that doesn't work, tell us more about the error and what happens and hopefully someone can help youl. But I can assure you that the Verizons Forums work just fine with Firefox, I have been participating in the Forums for over three years with Firefox.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Re: Cannot Log in to this forum with Firefox
jackmcgann
Specialist - Level 1

@glnz wrote:

It is impossible to log in to this forum with Firefox.  


I'm using latest valid Firefox (9.01) and I am encountering NO difficulties viewing these forums. Try using Firefox with add-ons disabled, and possibly isolate an offending add-on.

Re: Cannot Log in to this forum with Firefox
glnzglnz
Contributor - Level 3

I have never before been asked to turn off my Add-Ons in Firefox, nor have I ever found it necessary on my own.  And my add-ons, which are normal security add-ons for Firefox, have never cause a problem anywhere else.  But I tried no-add-ons anyway and this forum DOES NOT PERMIT A LOGIN ON FIREFOX.

I am writing this reply on  IE  but there are so many scripts running here that IE shows "Not Responding" for a few minutes before showing this thread and then this Reply box.

Lithium and Verizon are doing a grossly substandard job here.  That's no surprise because Verizon has no sense for web graphics and usability anyway.   The opposite of a Google.

Bad show all around.

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Re: Cannot Log in to this forum with Firefox
Justin46
Legend

@glnz wrote:

I have never before been asked to turn off my Add-Ons in Firefox, nor have I ever found it necessary on my own.  And my add-ons, which are normal security add-ons for Firefox, have never cause a problem anywhere else.  But I tried no-add-ons anyway and this forum DOES NOT PERMIT A LOGIN ON FIREFOX.

I am writing this reply on  IE  but there are so many scripts running here that IE shows "Not Responding" for a few minutes before showing this thread and then this Reply box.

Lithium and Verizon are doing a grossly substandard job here.  That's no surprise because Verizon has no sense for web graphics and usability anyway.   The opposite of a Google.

Bad show all around.


OK, I guess you don't want help, you just want to complain. Fine, have fun.....

But for the record: the Verizon Forums work just fine with Firefox 9.0.1, with or without add-ons (at least the 18 add-ons that I have running).

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Re: Cannot Log in to this forum with Firefox
dslr595148
Community Leader
Community Leader

#1 What was the URL that you used?

I use http://forums.verizon.com/ then I log-in.

#2 What version of Windows is it? And please be Specific. Just some example(s)..

Windows XP Home SP3.

Windows XP Professional x64 Edition.

---

If you don't know which Windows Version, go to Start -> Run. Then type in winver and press enter.

--

#3 Where abouts were you when you tried to log-in?

Some examples..

a) At Home

b) At Work

c) At a wireless hot spot

#4 What type of Internet Access is it?

Some examples: DSL, FIOS

#5 What software firewall is on your computer?

#6 What version of Firefox is it?

#7 What version of IE is it?

#8 What anti-virus program is installed?

#9 You did download your copy of Firefox from Firefox's official site - It was not from malware-r-us.com or anything along those lines?

That is plenty of questions for now. I will ask more, as need be.

I got Firefox 9.0.1 on my ubuntu 10.04 LTS computer working fine here with and without add-ons enabled.

Re: Cannot Log in to this forum with Firefox
jackmcgann
Specialist - Level 1

@glnz wrote:

Lithium and Verizon are doing a grossly substandard job here. 


I'll accept that, if your  definition of "here" is "there", and not here. As I (and Justin) have tried to tell you, Firefox works just fine for the forums from our vantage.

Re: Cannot Log in to this forum with Firefox
dslr595148
Community Leader
Community Leader

Upon reflection, I sort of see what you mean.

If ..

#1 Go to http://forums.verizon.com

#2 Log-in.

#3 And don't stop loading the page as soon as I see every forum (for example in Residential Products and Services, there is Verizon.net Email) I get too many scripts running on these forum pages and I am prompted to stop them.

While it would be nice that Verizon fixes the issue, the work around fix is right in front of you.

After you log-in as soon as you see every forum, stop loading the page.

^^

Note: I will load the site again, using Firefox's safe mode.

REF:

a) http://support.mozilla.org/en-US/kb/Safe%20Mode 

b) http://kb.mozillazine.org/Safe_Mode

And I will see if it still happens OR not.

If it does not happen, then I start to trouble shoot and figure out what Firefox Add-on I am using is causing the issue for me. And then I can report my findings.

Bye for now...

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