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Hard to Navigate
Enthusiast - Level 2

Why is it so hard to navigate to or even identify the appropriate forum/board/online community from Verizon's support page?

Is it just me?  There seems to be a lot of confusing visual clutter and a lack of definition of the various options.  I tried bookmarks, but even they don't seem to get me to the right place in less than 3-5 clicks.

Re: Hard to Navigate
Khoros Partner
Khoros Partner

The direct link to the Residential forums is  Once there, click "sign in" and you will be taken to the login screen to enter your forum login credentials.