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Your issue has been escalated to a Verizon agent
jerryb53
Enthusiast - Level 3
‎08-10-2018 06:39 AM

What exactly does this mean? I've gotten this message a dozen times when I post a question and not once have I ever been contacted by anyone! I've checked my messages.

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Re: Your issue has been escalated to a Verizon agent
KH-OrnEsh1
Moderator
Moderator
‎08-10-2018 07:57 AM

Hi jerryb53, 

You will find Private Messages (PM) showing up at the top right side of the page next to your username (it will have a number next to it with the number of pm's you have).   (see below image)

when you click on your name a colum will show up ... see second image - if you click on the envelope you will be directed to your incoming PM's.  

Hope this helps.  


image

image

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1 Reply
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Re: Your issue has been escalated to a Verizon agent
KH-OrnEsh1
Moderator
Moderator
‎08-10-2018 07:57 AM

Hi jerryb53, 

You will find Private Messages (PM) showing up at the top right side of the page next to your username (it will have a number next to it with the number of pm's you have).   (see below image)

when you click on your name a colum will show up ... see second image - if you click on the envelope you will be directed to your incoming PM's.  

Hope this helps.  


image

image

Reply