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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
International plan ineligibility You are not currently eligible for international travel service options.
JPetters2931
Newbie

Getting the following message when trying to add a Travel Plan to my account (going to Europe for a week, and have an iPhone8)

"International plan ineligibility

You are not currently eligible for international travel service options."

Some other older posts suggest this is a problem with Verizon's online application, but none of those posts have been written this year (2019). So I tried calling customer service. but was on hold for 25 minutes before I had to go do something else. Can someone point me in the right direction that doesn't just waste my time? Thanks!

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Re: International plan ineligibility You are not currently eligible for international travel service options.
jav6
Champion

What plan do you have now?  What kind of phone?  Is your account pre-paid or post-pay?  Have you tried adding TravelPass?

...Just another VZW customer...trying to offer some assistance...
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Re: International plan ineligibility You are not currently eligible for international travel service options.
JPetters2931
Newbie

I have the 5GB plan (in which I am using close to 1GB only) on an iPhone8. And it's a post-paid account.

I was wondering whether my choice of plan has something to do with this...

Thanks for any help you can provide!

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