My travel pass in Canada is not working- will not connect to a mobile network

[Prithi]

I Have an S7--have done the usual, turned airplane mode off. turned roaming on, restarted the phone but it will not connect . I am in downtown Vancouver not in the sticks.

[vzw_customer_support]

Having the data connection is a must Prithi, and we would love to help you today. Can you please make sure you have the WiFi off and go to Settings>Connections>Data Usage>Mobile Data, and make sure the button is on the right side and it's blue or green please.

Rachel_VZW
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