Travelpass not working in Aruba
Jeanneberton
Newbie

My family and I are in Aruba. We all have Travelpass, and it has worked successfully for all of us in the past. On this trip, however, my S21 is not connecting to the cellular network. The other phones in my plan connect just fine. I've tried rebooting and resetting my network settings. Suggestions?  Thanks. 

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Re: Travelpass not working in Aruba
preardon10
Newbie

I just had the same problem. My Pixel 6 Pro would not connect, but my daughter's iPhone 13Pro had no issue getting on the local network. It was extremely frustrating when I actually needed to connect and couldn't. I tried several times over the week to no avail. 

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Re: Travelpass not working in Aruba
vzw_customer_support
Customer Service Rep

 

Hello preardon10. We are truly sorry to learn that your Pixel 6 Pro did not work while in Aruba. Please be sure to reach out to us for connectivity assistance while traveling so we can do all we can to help. Our Global Support team can be reached at  908-559-4899 while roaming Internationally. -Tanisha

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