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travel pass
Sherryl12
Newbie
‎09-10-2019 08:50 AM

I am trying to get travel pass on my iphone x and the verizon site says my phone is not compatible.  I  have gone online and placed 3 more phones on travel pass but when i log back on my profile says i have no international plan

 

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Re: travel pass
Sherryl12
Newbie
‎09-10-2019 08:54 AM

When I log on it says oops call support-means im on the phone forever

 

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Re: travel pass
skier1
Newbie
‎10-27-2019 01:30 PM

Hi - same issue here. Did this ever get resolved for you? Any tips?

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Re: travel pass
rbyars
Newbie
‎12-24-2019 02:59 AM

Same issue here - no resolution.

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Re: travel pass
jav6
Champion - Level 3
‎12-24-2019 06:14 AM

Do you have an International Plan on the line?  TravelPass is not a plan, but a feature added to a plan.

...Just another VZW customer...trying to offer some assistance...
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Re: travel pass
vzw_customer_support
Customer Service Rep
‎12-26-2019 06:19 AM

Sheryyl12, We know that when traveling you want to have access to your features. Where will you be traveling? Have you previously used TravelPass on this line? Which plan do you currently have?

LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

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