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Since the last update My Turbo keeps rebooting by itself. Does anyone know what the issue is?
I did do cache clearing and factory reset but it still continues to reboot several times a day randomly and this kinda driving me crazy. Who owns the responsibility to get it fixed ??? Is it a hardware issue or is it just a software bug ?? Is this problem acknowledged and is someone working on it ????
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Do you know if you have developer options enabled?
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yes i have developer option enabled.
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BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Sure i'll fire up my droid turbo in safe mode.. hopefully i'll get an answer for both rebooting and wifi connection problems that i am facing since update. Thank you will update again at the EOD.
Thank You
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Hi there this is what I did from two days, did a factory reset and did not install any app for a day but it started restarting and then went as far as creating a new google account and used that account for my phone but ended up rebooting itself... Now for the third time I did reset and used safe mode but no use it's doing the same thing... Everything is happening after the recent update... Pls do respond with next course of action ?
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VanetrisC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I'm having the same problem. Was this ever resolved?
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Let's take a look and see what is going on here dthiede1. When was the update done to your phone? What troubleshooting steps have you done to get this resolved? I want to make sure no steps are repeated. Did you do a cache clear on your phone? Was the phone placed in safe mode? Keep us updated so we can further assist.
JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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My phone keep randomly rebooting as well happend 5 times today!