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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Re: Sync errors with email accounts?
tikibar1
Sr. Leader
Sr. Leader

Someone just posted on another thread that they spoke with Verizon and the problem is apparently with Verizon's servers.  The poster said they were told that it could be a few more days before it's fixed.

https://community.verizonwireless.com/message/920777#920777

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Re: Sync errors with email accounts?
westmitten
Member

To bypass this error while Verizon is working on it, go into your phone's settings, select email account> account settings>add account. If an error box pops up asking for you to re-validate your accounts, go ahead and enter your password, and while the phone is processing, hit the home button, go back into settings, go back to where you can add an account, and it should let you add a new one. Create a new account under the "Other" option for the account you are having issues with (not under the actual email name, such as "Yahoo"). This worked for me. You could also go through that process to remove the account you are having issues with if you don't want to deal with the error messages. Hope this helps!

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Re: Sync errors with email accounts?
LSRMarine
Member

Same problem here.  Seems to be limited to POP accounts and not IMAP accounts on my Droid Razr Maax.  I cannot BELIEVE this bug has not been fixed yet!

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Re: Sync errors with email accounts?
Razrmuser
Member

I have a relatively new Razr M which worked just fine until suddenly my aol mail account stopped working.  My gmail acct is just fine.  The error message was stupid - made it sound like it was a password error, and it's obviously not.

I am not happy with Verizon's responses when you call them. Maybe the "B team" is working because of the holidays?

Re: Sync errors with email accounts?
Whydexterous
Member

I have been having this problem for nearly a week now.  I have tried everything but all I managed to do is delete the email account.  It says that the password and username did not authenticatewith my email provider but we all know that is just plain BS.

Thanks Verizon, I am sure that they will reduce our monthly bill accordingly due to the lack of service provided.

Re: Sync errors with email accounts?
annehunter
Member

Nice on the bill reduction comment. Needed a chuckle.  I've been obsessed by this issue for days and misery loves company. Wonder if they'll solve this...

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Re: Sync errors with email accounts?
texmac1011
Member

I have been having the same problem with my Yahoo account.  I deleted the account and set I up again under "Other" and it is now working fine.  My wife has the same phone and her yahoo account has been working fine.

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Re: Sync errors with email accounts?
likwidrain
Member

Thanks for the input, everyone! I'm trying to add the "other" email account.  Now, if I could just find the "other" option, I may be able to get a temp band aid until this is fixed by VZW.

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Re: Sync errors with email accounts?
tikibar1
Sr. Leader
Sr. Leader

apps > my accounts > add account > email accounts > Other

If you're using Yahoo, you also could try the Yahoo Mail app from Google Play or setting it up as an IMAP account.

Re: Sync errors with email accounts?
texmac1011
Member

On my Razr M:

tools>settings>setup wizard>accounts>other

Good Luck!

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