The recommended system doesn't work now and hasn't worked for at least 6 days. When will it be fixed? When I click on "plan details" the call minutes used do not show.
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The following URL works for me to show the World Plan usage for current and previous month (after you are logged in)
You can also get to the same page by selecting "My Services" --> "Services Overview" from top menu, then clicking on Plan Details under "Home Phone" option.
I agree, it is time consuming to find out international minutes used or remaining. It was very easy with my previous Caleb/phone provider at Long Island, NY. Anybody at home was able to listen remaining international minutes just by dialing #225 on the phone handset. Why Verizon can't provide the same EASY system for its customers?????
I absolutely hate your website. Everytime I click on plan details to check my minutes used, it is really slow. It doesn't show me how many minutes that I have used. It shows me that I have the service, but not the minutes used. There has to be an easier way to get this information!! I am so frustrated that I am tempted to cancel my entire service!
Amen...what a sham scam to allow the customer go over the limit at a premium charge. What a farce. Come on competitors.