My land phone went out yesterday. This morning I checked my email and found a nice letter with information about how helpful it would be to use this site in the future. Since I use dial up for my internet access, when my land phone goes out again, how do I access this web site?
Are you referring to this site, the Verizon forum? This is a peer to peer support forum. It is not staffed or monitored by Verizon, so if you have service problems with your phone, you need to contact Verizon directly through one of the options on this page:
On the other hand, if you have questions that could be answered by other users who have the same services or products, one of our helpful members can likely answer them!