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Incoming call
hlmorin
Newbie
‎02-15-2011 06:12 PM

I have verizon essentials fios phone service.  Does anyone know if there Is  any way to send an incoming call directly to voice mail without waiting for the set number of rings to play out?

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Re: Incoming call
Shamika_VZ
Contributor - Level 3
‎02-17-2011 09:22 PM
Hello hlmorin,

Unfortunately there is no actual button that you can press to send a call to voicemail as it is coming in, however you can set up a feature such as Do not Disturb. When Do not Disturb is activated by pressing *64 then following the instructions some or all your calls can forward to a voicemail or the callers can hear an announcement that you are not available.

Here is a list of features: http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Using+Calling+Features/Using+Calling...
Thanks,

Shamika_Vz Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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