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Our entire street has been out of service since May
manderso
Newbie
‎11-30-2011 05:29 PM

Our entire street has been without any sort of reliable service since May.  We have complained so many times that some have just turned to cell service.  The problem has been traced to several miles away and there is now a Verizon truck parked there FULL TIME DAY & NIGHT.  This is truly ridiculous.  My next step is to complain to the govt agency and to Verizon's CEO!  Plus I have to keep fighting for credit!                                              HELP US!!!!!!!!!!!!!!!!!!!

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Re: Our entire street has been out of service since May
ElizabethS
Moderator Emeritus
‎11-30-2011 05:33 PM

Hello manderso

An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.

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Re: Our entire street has been out of service since May
TonyaD_VZ
Contributor - Level 3
‎12-01-2011 06:32 AM

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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