$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
VCA is offered to customers. We called in two weeks ago to get it. We are being told that it is still not provisoned. 2 days after we first called in asking why its not working we are told "the dev team hasn't had time to get to it." -nothing else. ?
What do we have to do to get VCA provisioned on our accout as ordered and confirmed?