Hello. I've been receiving degraded service for a month, and Verizon has been unable/unwilling to fix it. I need contact info for a regional manager, VP or supervisor with some clout. I've had 107 documented internet/cable/home phone failures in the last 10 days. Two maintenance visits has resolved nothing. The problem is a weak signal which has been traced to a source over a mile from my house. At that point, the technician has turned it over to the home office for troubleshooting. For $300 per month, you'd think the company would try to address the issues. So, who has some clout? I no longer want to speak with polite people from India, or sympathetic technicians. What does it take to get access to the responsible VP? (Also, I was informed that other homes in my area are suffering from the degraded signals as well).
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