Switched long distance from At&t to verizon in February still no long distance capabilites, WHY?

[fundncr]

Switched long distance from At&t to verizon in February still no long distance capabilites, WHY? I have made numerous calls in the last few months and still am not able to make a long distance call. Do I need to switch back to AT&T. I have been using Skype but doesn't Verizon want the business?

[fundncr]

Guess I will hang up on the phone since I have been waiting for an hour. Hello.....any body there????

[tns]

Some verizon people do look here but this forum is mostly for user to user help.

Try "contact us" http://www.verizon.com/contactus