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no dial tone DSL computer OK. 90 years old. How do I report to Verizon without phone.
FILIPPA1
Newbie
‎09-21-2018 07:28 AM

This problem first happened in August.  Verizon finally sent someone who got it working (but said he didn't find cause of the problem!).  Now it has happened again.  I need  Verizon online chat but can't find their URL!  I got a page that said if I wasn't connected to an agent, to click on something that wasn't there to click on!   I need my phone for medical emergencies, etc.  I have done all the checking of plugs etc.  Someone please help?  Forum helped me the last time.   Thanks.

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Re: no dial tone DSL computer OK. 90 years old. How do I report to Verizon without phone.
LawrenceC
Community Manager
Community Manager
‎09-22-2018 08:54 AM

Hi FILIPPA,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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