problem with my home phone

[montoya05]

everytime i recieve a call and  pick up my phone i only hear a long beep sound... how can i fix it?

[Shamika_VZ]

Hello, montoya05,

Sorry for the trouble that you are having. I sent you a private message to further assist you.

Thanks,

Shamika_Vz Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.