Bad weather disconnects

[rayrayguy]

I have Dsl service and every time there is a rain storm I lose connection. I have a dedicated line for the Dsl. Every time there is a storm or rain, the Internet goes out. Does anyone have an idea what's going on? Any help would be greatly appreciated!

[smith6612 · Accepted solution]

Likely some exposed elements on Verizon's end. You'll want to get them out to run some line checks and repair it, preferably on a rainy day during rainy season. Don't let them turn the speed down what so ever, it's not a fix for this.

[rayrayguy]

Thanks!! I'll get them out here to take a look.

[smith6612]

You're welcome! Let us know how it goes.