Bury Cable

[Lunacat2]

My service was installed on June 2019 and the cable is still lying across my entire front yard.  I spent the entire summer moving the cable to mow my lawn, Halloween is next week and I am concerned someone will trip over the cable.  Although I have made multiple requests to have the cable buried nothing has been done.  I am tired of calling and being lied to.  After reading some of the posts I realize this is a ongoing complaint from many customers.   Has anyone cancelled their service because of this issue?  

[LawrenceC]

Hi Lunacat,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.