DSL down for over a week!! Emmaus PA Area

[ChrisNCarlinah]

We are so tired of calling and calling and getting ZERO resolution. Does anyone knows the real status of this prolong outage? It is hindering the ability to work from home. Causing much frustration!

[KH-OrnEsh1]

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.